Allow notifications and important alerts in silent mode or do not disturb
Open the Cosafe app
Click on the right menu
Select Settings
Click in Go through silent mode
Click in Cosafe
Select Allow
Allow notifications
Open the phone's Settings
Search for Notifications
Allow Notifications
Select Notification Sound
Go to Volume
Ensure that Notifications are not turned down
Allow alarm messages
Open your phone settings
Scroll down or search for Cosafe
Click on Cosafe app info
Click on Notifications
Click in View notifications
Click in Alerts, Actions, Chat responses, New chats and Notifications
Allow access to location info
Open your phone's Settings
Scroll down or search for Cosafe
Click on Cosafe app info
Click on Permissions
Click on Location
Select Allow when using the app
If you have a newer version of Android, please ensure that the following settings are made (power saving mode):
Open your phone's Settings
Scroll down or search for Cosafe
Click on Cosafe app info
Click on Battery
Select No restrictions
Manage Unused Apps on Your Android Device
Open the phone's Settings
Scroll down or search for Cosafe
Click on Cosafe app info
Deactivate "Remove permissions if app is unused"
Settings for Apps in Sleep Mode:
Open your phone's Settings
Select Battery and device care
Select Battery
Select Background usage limits
If you find Cosafe under "Apps in sleep" or "Apps in hibernation", press and hold Cosafe and then select "Delete"
Note under the "apps that never sleep" tab click on the plus sign, add the Cosafe app if you find it among the choices.