Allow notifications and important alerts in silent mode or do not disturb
Open phone settings
Scroll down or search on the Cosafe app
Click on Cosafe
Click on Notifications
Click in Allow notifications
Click in Important alerts
Click in all three notification options(lock screen, notification centre, banners)
Click in Sounds and Badges
Allow access to location
Open the phone's Settings
Scroll down or search on the Cosafe app
Click on Cosafe
Click on Location
Select When the app is used or Always
Click in Exact location
If you don't get the "location" option under settings, try logging into the app and clicking on the alarms feature. You will then be asked in the app if you want to share your location with Cosafe. Note that you should only click on the alarm function, i.e. not on any of the alarm buttons.